Process Assessment Survey

Thank you for taking the time to complete our process assessment survey. The survey is composed of six questions covering Process Design, People and Metrics. Based on your results you will be provided with some helpful hints on how you can start to make improvements to your process.

1. The current process design includes inputs and suppliers of the inputs as well as the outputs of the process and the customers receiving the services and or products. Yes   No   
2. The current process has been designed to fit within the customer and suppliers processes in order to optimize the end to end process. Yes    No   
3. All people who use the process understand the process and know the metrics being measured. Yes   No   
4. All people who use the process understand the process and how metrics are used to used to meet certain customer requirements. Yes   No   
5. The process has metrics that are used to monitor and improve the process. Yes   No   
6. The process has metrics based on customer requirements. Yes   No