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  • What our clients say!

    “Kyle identified over $2M in process improvements for two major order-to-cash processes. Kyle aligned these improvements to new corporate strategies and helped develop the business case to have these improvements implemented. Kyle is innovative, driven to produce high quality results, and has proven to be an excellent investment. “

    - Jason Maher, Director, Order to Cash, Process Improvement, Canada Post Corporation

    • Process Assessment Survey

    Thank you for taking the time to complete our process assessment survey. The survey is composed of six questions covering Process Design, People and Metrics. Based on your results you will be provided with some helpful hints on how you can start to make improvements to your process.

    1. The current process design includes inputs and suppliers of the inputs as
    well as the outputs of the process and the customers receiving the services
    and or products.    		 Yes   
    No   
    2. The current process has been designed to fit within the customer and suppliers
    processes in order to optimize the end to end process.    		 Yes   

    No   
    3. All people who use the process understand the process and know the metrics
    being measured.    		 Yes   
    No   
    4. All people who use the process understand the process and how metrics are
    used to used to meet certain customer requirements.    		 Yes   
    No   
    5. The process has metrics that are used to monitor and improve the process. Yes   
    No   
    6. The process has metrics based on customer requirements. Yes   
    No