T&L uses a modified version of Design for Six Sigma (DFSS) called DMADOV or Define, Measure, Analyze, Design, Optimize and Verify to design new processes.
T&L's 6-Step Process for Design for 6 Sigma
Our Design for 6 Sigma (DFSS) is specially designed for organizations that are looking to design new processes that have maximum performance improvement. T&L's DFSS follows a 6-step process, as follows:
The first phase of our Design for Six Sigma (DFSS) is the project definition phase. During the Define phase, T&L will work collaboratively with you and your team to develop a solid business case, a clear and precise project charter, identification of the project team, reporting structure, governance and roles and responsibilities. In addition, T&L will use variety of data collection tools to identify and pioritize those customer requirements that are1) essential, 2) delight and excite the customer and 3)those that dissatisfy the customer. This is better known as the Voice of the Customer (VOC).
During Phase 2 of the project, T&L will use 6 Sigma tools to identify and define the performance measures that will need to be in place to determine if the process is running according to the client requirements and all benefits are being realized.
In Phase 3 of the project, a T&L 6 Sigma consultant, along with the project team, conducts a value analysis. The value analysis will be used to determine which components of the process or solution support the most number of functions and customer requirements at the least cost.
In phase 4 of the project, we will use what is referred to as a Failure Mode and Effect Analysis (FMEA) to identify the potential failure in the solution or process, the likelihood of occurence, the severity of the failure and mitigation strategies. Once the analysis is complete, T&L works with your employees to finalize the concept and develop a detailed design of the new process.
During the optimization portion of the process, we will conduct a series of stress tests, "What-if scenarios", and simulations to identify if any final improvements can be made to optimize the process or solution.
In the last phase of the project, we will simulate the performance of the process or solutions to ensure that it meets your exact requirements.