“Kyle identified over $2M in process improvements for two major order-to-cash processes. Kyle aligned these improvements to new corporate strategies and helped develop the business case to have these improvements implemented. Kyle is innovative, driven to produce high quality results, and has proven to be an excellent investment.

“Kyle identified over $2M in process improvements for two major order-to-cash processes. Kyle aligned these improvements to new corporate strategies and helped develop the business case to have these improvements implemented. Kyle is innovative, driven to produce high quality results, and has proven to be an excellent investment.”

- Jason Maher, Director, Order to Cash, Process Improvement, Canada Post Corporation

“Working with Kyle was an enjoyable experience. He had the vision and the plan from day 1 to lead us to our objectives but rather than carrying out his plan he worked with the entire team to ensure that everyone was part of the solution. At the end of the day Kyle not only delivered the results he promised he built capacity.”

- Canada Post Corporation

“Mr. Toppazzini successfully developed, for the first time in the organization, a performance indicator template – a “dashboard” – which managers at all levels found accessible & extremely useful in meeting their individual objectives and contributing to corporate goals.”

- Michael Hutton, Former CEO, Passport Canada

“Toppazzini and Lee completed an in-depth business analysis of our organization’s key priorities. The study provides Senior Management with the necessary integration of management information to support decision making.”

- Ronald Vadeboncoeur, Director Public Works and Government Services Canada

“When it comes to performance measurement Kyle is the person you want to see.”

- Steve Slaby, Acting Deputy Director, PWGSC